Frequently asked questions, answered like we're across the table

Viziblty is an SEO company in Ottawa and Gatineau that gets local businesses found on Google, Bing, the map and in AI answers, for clients anywhere in Canada. That means the places customers now look: Google and Bing search, the map pack, and AI answers. We ask ChatGPT, Claude, Gemini, Perplexity and Google AI Mode about you every two weeks, and report monthly from your own Google and Bing accounts and our own tracking. How the one program works is on our services page.

Start with Viziblty's free AI visibility check. It shows whether search and AI engines can read your homepage: crawler access, structured data and page weight count toward your score, and llms.txt and platform are shown for information. No card needed. Everything after that is your decision, made with the findings in hand.

Viziblty's program costs $2,000 a month, one rate for every client, and it begins with the Diagnosis, which you can preview with the free AI visibility check. Month-to-month adds a one-time $6,000 setup fee, which we cover on a 12-month term. A website rebuild, when one is needed, is an add-on to the program, quoted separately. Every number is published on the pricing page. The price on the website is the price on the phone.

With Viziblty, expect about three months before the data shows a trend. The first month is the Diagnosis, and by then the reporting has a full quarter of post-change data to compare with your history. That's why the pricing runs month to month by default: you can stop at the end of any month that hasn't earned its keep.

No. Viziblty can't guarantee first place, and neither can anyone else. Google's own documentation says it plainly: "There's no way to request or pay for a better local ranking on Google" (Google Business Profile Help). What we commit to instead is showing you, every month and from your own Google and Bing accounts, what changed.

Usually one of three things: your profile is incomplete or miscategorized, your business facts disagree across the web, or your site is unreadable to crawlers. Google states that businesses with complete and accurate info are more likely to show in local results. The free AI visibility check covers the website half.

Viziblty does both, as one job. The clean structure, consistent facts, and real proof that rank you on Google are the same inputs AI assistants read before naming a business. We run them as one program: see local SEO and AI search optimization for each half of the work.

No. Google Partner is a Google Ads program, not an SEO credential. Google's help center says the badge rests on three things an agency does in Google Ads: performance, ad spend and certifications. None of them measures organic rankings, so ask an SEO company for results you can check instead.

The monthly report is part of the program. It is built from Google Analytics, Google Search Console and Bing Webmaster Tools, and covers traffic, queries, rankings, calls and form inquiries, plus AI citations and which AI bots read your site. Historical data means your baseline is visible from day one, so before-and-after comparisons are real.

You keep everything. The site improvements, content, schema, profile work, and analytics access are yours: we build in your accounts, not ours. Month-to-month clients can stop at the end of any month. Clients on a 12-month term see the term out. Nobody's data is held back when they leave.

Yes, for clients in the program. A new website is an add-on to the program, quoted separately, and we don't sell one on its own. You get a fast, search-ready site and own it outright, so it stays yours if you ever stop the program. Details on website design.

Your real business facts (name, address, phone, hours, services) plus access to your Google Analytics, Search Console, Bing Webmaster Tools and Business Profile accounts. We send step-by-step guides written for non-technical owners.

We tell you what we changed each month. Every monthly report lists the changes made to your site, profile and listings, why we made them, and the results they produced.